Shipping policy
Last updated: March 23, 2026
PROCESSING TIME
- Orders are processed within 1–2 business days
- Orders placed after business hours will be processed the next business day
SHIPPING TIMEFRAME
- Standard Shipping: 3–7 business days
TRACKING
- Tracking details will be sent via email once your order has shipped
ADDRESS ACCURACY
Customers are responsible for entering the correct shipping address. BG Distribution is not responsible for orders shipped to incorrect addresses provided at checkout.
DELAYS
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Holidays or peak seasons
LOST OR STOLEN PACKAGES
Once a package is marked as delivered, BG Distribution is not responsible for lost or stolen items. Customers should contact the carrier directly.